This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our business activities, including the provision of security, intelligence, and technical support services in complex or high-risk environments.
WSB Intel acts as the data controller for personal data processed through our website and in the course of providing our advanced technical and security solutions. These services include intelligence-gathering tools, signal boosting and jamming, drones, optics, tactical gear, counter-surveillance, TSCM (Technical Surveillance Counter Measures), vulnerability and risk assessments, executive protection, encrypted communications, security audits, and related training tailored for government agencies, law enforcement, and commercial enterprises.
This Policy applies to personal data collected in connection with: Clients and customers, Business partners, contractors, and service providers, users of our website and operational systems (collectively referred to as "you").
This Policy explains how we collect, use, and share personal information in the course of our business activities, including:
- What personal information we collect, when, and why we use it;
- How we share personal information within the WSB Intel group, with our service providers, and regulators;
- Direct marketing and how you can manage your marketing preferences;
- Protecting personal information;
- How we protect and store personal information;
- Cookies;
- Legal rights available to help manage your privacy; and
- How you can contact us for more support.
DEFINITIONS
"Personal Data" means any information relating to an identified or identifiable natural or juristic person.
"Processing" means any operation or set of operations performed on personal data, whether by automated means or not, including collection, use, storage, disclosure, or deletion.
"Controller" means WSB Intel FZCO, which determines the purposes and means of processing personal data.
"Service Providers" means third-party entities that process personal data on our behalf in connection with our business operations, including IT providers, hosting providers, payment processors, legal advisors, and security partners.
"Regulators and Authorities" means governmental, regulatory, law enforcement, or supervisory bodies to whom we may disclose personal data where required by law or legal process.
"Personal Data Breach" means any unauthorised access to, disclosure of, loss of, or destruction of personal data that may compromise its confidentiality, integrity, or availability.
"Cookies" means small text files placed on your device to store browsing information and enable website functionality.
OPERATIONAL CONTEXT
Due to the nature of our services, we process personal data in environments that may involve:
- Elevated security risks
- Sensitive operational information
- Cross-border coordination
Accordingly, data processing may be more extensive and security-driven than in standard commercial contexts, particularly in relation to:
- Identity verification
- Access control
- Risk management and incident reporting
UPDATES
We may amend this privacy policy occasionally to reflect changes based on legal requirements or our business operations. Updated versions will be posted on this webpage. Please check this page regularly for the latest notice. For significant changes, we will notify you through the website or by email.
INFORMATION WE COLLECT
We collect personal data across three main categories of interaction, only as necessary for the specific purpose:
Customers
When you purchase or use our security services, we collect: your name, contact details (phone numbers, email address), job title, postal or business addresses, company information, service details, and user credentials required for system access (e.g., incident reporting or secure online platforms). We use this information to process orders, deliver services, provide customer support, send service updates, maintain systems, detect fraud or money laundering risks, comply with legal obligations, and protect our legal rights.
Business Partners and Service Providers
If you engage with us as a business partner, supplier, or representative, we collect similar details from you or your organisation. We may also obtain information from credit agencies, public records, or references where necessary to assess suitability, manage joint initiatives, or ensure compliance. This data helps us manage relationships, deliver collaborative services, send updates, and maintain legal and fraud-prevention standards.
Website and Online Service Users
When you visit https://wsbintel.com/ or use our online services, we collect technical metadata such as your IP address, browser type and version, operating system, referral page, access time, session details, location data and any technical errors. This helps us improve website functionality, analyse usage, and enhance security.
If you contact us via forms, phone, or email, we collect your contact details and the content of your message to respond effectively and improve our services. Customers accessing incident reporting or other secure systems must register with personal details to gain authorised access.
We do not intentionally collect sensitive personal data unless strictly necessary for service delivery, legal compliance, or legal obligations, and only with appropriate safeguards.
LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION
We process personal data on the following legal bases:
- Contractual necessity – to provide services or enter into agreements and or pre-contractual steps;
- Compliance with legal obligations – including statutory legal compliance, fraud prevention, and regulatory requirements;
- Our legitimate interests – such as improving our services, ensuring website and system security, fraud prevention, and business operations, provided these do not override your rights and freedoms; and
- Your Consent – for direct marketing communications and optional processing, where you have expressly agreed to receive such communications or to the processing of your personal information for specific purposes.
Failure to provide required personal data may prevent us from delivering services or meeting regulatory requirements.
SHARING PERSONAL INFORMATION WITHIN THE COMPANY GROUP, SERVICE PROVIDERS, AND REGULATORS
We share your data in the following manner:
Within our group and with service providers: With WSB Intel group companies and trusted third-party service providers, where necessary for the provision of our services. This includes IT and hosting providers, payment processors, legal advisors, marketing platforms, and security service providers. All such parties are bound by confidentiality obligations and data processing agreements, and may only process personal data in accordance with our instructions.
With regulators and authorities: With regulatory authorities, law enforcement agencies, and other governmental bodies, where disclosure is required to comply with applicable laws, regulations, licensing requirements, or in response to lawful requests.
For legal and security purposes: Where necessary to comply with legal obligations, respond to valid legal processes, prevent, detect, or investigate security incidents or unlawful activities, and to protect our personnel, assets, operations, and legal rights.
Across borders: Given the international nature of our operations, personal data may be transferred to, stored in, or accessed from jurisdictions outside your country of residence. Where such transfers occur, we implement appropriate safeguards, including intra-group data transfer agreements, contractual protections with third parties, and assessments of applicable legal and regulatory requirements to ensure an adequate level of data protection.
DATA SECURITY
Given the sensitive nature of the technical security and intelligence solutions we provide, we implement robust technical and organisational measures, including:
- Confidentiality and non-disclosure agreements with staff and third parties.
- Role-based access controls and strict procedures for data access, storage, and disclosure.
- Secure transmission using SSL/TLS encryption.
- Protection against viruses, malware, and external threats.
- Regular reviews of security practices and secure destruction or anonymisation of data when no longer required.
You are responsible for keeping your own devices, user credentials, and passwords secure. No system can guarantee absolute security, but we take all reasonable steps to protect your data. In the event of a personal data breach that poses a risk to your rights, we will notify relevant authorities and affected individuals as required by law.
COOKIES AND SIMILAR TECHNOLOGIES
WSB Intel uses essential cookies to ensure the website functions properly and to provide basic analytics for system administration. Non-essential cookies for personalised content or enhanced analytics are used only with your consent. For full details, please refer to our separate Cookie Policy on our website.
DIRECT MARKETING AND MANAGING PREFERENCES
We may send you marketing communications about our security products and services where we have your consent or where permitted by law (e.g. legitimate interest for existing customers). All marketing will be reasonable, relevant, and respectful of your preferences.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly. You can also manage cookie settings via your browser.
DATA RETENTION
Personal data is retained only as long as necessary for service provision, legal compliance, or defending legal claims. After contractual relationships end, you may request deletion unless retention is required by law. We retain personal data only for as long as necessary to:
- Deliver services and manage engagements;
- Comply with legal and regulatory obligations;
- Maintain security, audit, and operational records; and
- Resolve disputes and enforce legal rights.
Data is securely deleted or anonymised when no longer required.
YOUR RIGHTS
Depending on applicable law and the engagement between us, you have rights in relation to your personal data, including:
- Access to the personal data we hold about you.
- Rectification of inaccurate or incomplete data.
- Erasure/deletion, subject to legal retention obligations.
- Restriction or objection to certain processing (including for marketing).
- Withdrawal of consent at any time (where processing is based on consent).
- Information about international data transfer safeguards.
- The ability to lodge a complaint with the relevant supervisory authority.
We will verify your identity before processing any rights request via email confirmation or by request for additional documentation where necessary and respond within 30 days. Some requests may be limited by legal, confidentiality, or security obligations.
CONTACT US
To exercise your rights or for further support, contact us at: info@wsbintel.com .